Privacy Policy
Effective Date: 20th Oct,2023
Welcome to Surprise Kids (“we,” “us,” or “our”). We are committed to safeguarding your privacy and providing a secure online experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services.
1. Information We Collect
We may collect various types of information from you, including:
  • Personal Information: This includes your name, email address, shipping address, billing information, and phone number.
  • Payment Information: We collect payment information for processing your orders, including credit/debit card details. This information is processed securely and is not stored on our servers.
  • Browsing Information: We automatically collect certain information about your device, browser, and browsing activity on our website. This may include your IP address, device type, operating system, and browsing history.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience and gather information about how you interact with our website.
  • Communication Information: We may collect information from your interactions with our customer service team or when you provide feedback or participate in surveys.
2. How We Use Your Information
We use your information for various purposes, including:
  • Processing Orders: We use your personal and payment information to process and fulfill your orders.
  • Personalization: We may use browsing information and purchase history to personalize your experience and provide tailored recommendations.
  • Communication: We use your contact information to send order confirmations, updates, promotional offers, and other relevant communications.
  • Analytics: We analyze browsing and transaction data to understand user behavior, improve our website, and optimize our offerings.
  • Legal Compliance: We may use your information to comply with legal obligations and respond to lawful requests.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
  • Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders.
  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or respond to lawful requests.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Consent: We will share your information with third parties when you give us explicit permission.
4. Your Choices
  • You can modify your personal information by logging into your account or contacting our customer service team.
  • You can opt out of receiving promotional emails by following the instructions provided in those emails.
  • You can manage your cookie preferences through your browser settings.
5. Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
6. Children’s Privacy
Our website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please get in touch with us to have it removed.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes by posting the revised policy on our website.
8. Contact Us
If you have any questions, concerns, or requests about your privacy or this Privacy Policy, please get in touch with us at
By using our website, you consent to the terms of this Privacy Policy.